Frequently Asked Questions
Everything you need to know about our luxury timepieces and services.
What kind of movements do Swan & Edgar watches use?
Our timepieces primarily feature high-quality hand-assembled automatic movements, celebrating the intricate heritage of British watchmaking without the need for batteries.
Do you offer international shipping?
Yes, we offer secure worldwide shipping. Delivery times vary by location, but most international orders arrive within 5-10 business days.
What is your return policy?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the watch in its original, unworn condition with all packaging for a full refund.
Are Swan & Edgar watches covered by a warranty?
Every Swan & Edgar watch comes with a comprehensive 5-year manufacturer's warranty, covering any movement or manufacturing defects from the date of purchase.
How should I care for my automatic watch?
To maintain your watch, we recommend wearing it regularly to keep the movement wound. If not worn, use a watch winder or manually wind the crown 20-30 times to ensure accuracy.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.